I posted this on the Amazon Forum and on the Amazon Forums on Facebook:
As many of you know, I sell organic transdermal remedies in the form of balms, creams and salts on Amazon. Have been selling our organic products there since 2015. Recently, many of our products have been getting kicked off of Amazon for no apparent reason because of “violations that go against Amazon policies”. Meanwhile, I go to the policy links that they send to me and can't find ANY such violations.
Then a few days ago, I received the strangest call from Amazon Support. They NEVER call me. A super nice guy (from the USA no less) said he wanted to let me know that Amazon just unlisted three more of my products that day. This guy said that he was from a new group called “Amazon Seller Partners” set up to help long term veteran sellers like me get products back onto Amazon.
He said that if it was just Amazon approving our products, they would be approved, but that there is now a 3rd party involved. He wasn’t allowed to tell me who that party was, but when I guessed that it was the F* D* A, he acknowledged to me that it was and that I wasn’t the only one having to deal with getting their products kicked off of Amazon by this 3rd party.
Meanwhile, back in January of 2021, I received a letter from another competing seller’s law firm, saying that I needed to remove my products from Amazon IMMEDIATELY or they would sue us for not being F — D — A approved. I hired a $700 per hr lawyer who (as it turned out) also was on retainer working for Amazon. He told me that there is no law on the books that enforces that natural/organic OTC products selling on Amazon have to be F+..D+..A approved. He sent a letter to the other legal group, hired by our competitor, and made them go away.
BTW, I checked into getting our transdermal balms, creams and salt remedies F… D … A approved. Cost - between $100,000 to $300,000 PER PRODUCT! My lawyer said that Amazon would lose millions of sellers if they tried to enforce that.
Meanwhile, it looks like the FDA has somehow been able to now embed themselves inside of Amazon with the goal of cleaning house of any organic or natural products that compete with F! D!! A approved drug treatments that currently sell on Amazon.
Talk about government suppression! Has anybody else in this group had this experience? If so, what have you been able to do about it? Would welcome any advice.
THIS IS THE RESPONSE I RECEIVED BACK:
"Looking at your listings they are full of health claims! nothing says "aids with" or " may help" your cream literally states it WILL reduce wrinkles and such.... Many of those statements can no longer be legally made, unless you got lab evidence to proof it. I suspect more of your products will be pulled as the bot sorts them out...
Under the law, information on cosmetic labeling, including claims, must be truthful and not misleading. In addition, if a product is marketed with claims for purposes such as treating or preventing disease, or affecting the structure or function of the body—including the skin—it’s a drug according to the law, and it must meet the requirements for drugs, even if it affects the appearance.
Because FDA does not have the authority to approve claims before cosmetics go on the market, you may see cosmetics with claims that go beyond what the law permits. FDA monitors cosmetics on the market, and we can take action against companies that break the laws we enforce. For example, FDA has issued warning letters to cosmetic firms that have made unapproved drug claims for products marketed as cosmetics.
In addition, while FDA regulates cosmetic labeling claims, the Federal Trade Commission regulates advertising claims."